Shipping & Returns

Order processing

Orders are processed on standard business days. Processing time is separate from transit time. Specific timeframes will be stated here once confirmed.

Shipping

Shipping is offered only where legally appropriate. Destinations, carriers, and any restrictions will be listed here after review. Research-use-only products are shipped for laboratory use only.

Returns and refunds

Return eligibility, timeframes, conditions, and the refund method will be stated here after review. This policy contains no medical, safety, or performance promises.

Billing descriptor

Card statements will show a billing descriptor matching our registered business name to avoid confusion and chargebacks. The exact descriptor will be confirmed here before launch.